Shipping Policy
Shipping Times
The order processing time can take up to 1-3 business days. Processing includes checking, packing, and sending your order out. Processing time should be added to the total delivery time. Please note that we don’t ship on weekends.
Note:
Affected by Covid-19, there will be some delay on the delivery.
| Location | Shipping Times |
|---|---|
| USA | 10 - 15 business days |
| UK | 5 - 13 business days |
| EU | 10 - 20 business days |
| Canada | 15 - 20 business days |
| Australia | 10 - 15 business days |
| Singapore | 5 - 10 business days |
Having Trouble Viewing Tracking Updates?
As much as we wish we could provide every customer with the most accurate tracking updates, all tracking information is provided by our courier partner and our team only has access to the same information that you do. With that said, it is rather difficult for us to give an estimated time of arrival. We are going to try our best to accommodate everyone’s shipping situation and to ensure satisfaction.
If your order is taking an extremely long time to reach you, please contact us at Info@cindyone.com and our team will work towards the best solution for you based on your latest tracking information.